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  • Colleagues Who Push a Point Too Far

    Colleagues Who Push a Point Too Far

    Conquering others through brute force is never as satisfying as conquering yourself through new insight. For those who push too hard and too far in their advocacy, sometimes it just takes a leader to hold up a mirror to get them to see things differently. We could push this point further, but we will set…

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  • Making the Most of One-on-One Meetings with Team Members

    Making the Most of One-on-One Meetings with Team Members

    Asking team members to run the meeting and come fully prepared to discuss their views and needs in one-on-ones is so foreign in some organizations that it may take a few meetings before the switch is actually flipped. But when the role of the leader in these meetings is calibrated to help and listen, rather…

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  • Bring People Along With Your Thinking

    Bring People Along With Your Thinking

    Good leaders will clearly explain the many premises they accepted or rejected in reaching the conclusion. They take the time to help others see how the decision was reached. By not skipping over the thinking steps involved, team members are given a deeper appreciation for the reasoning involved, even when they don’t agree. Better yet,…

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  • A Decision Owner Stops Colleagues From Stonewalling

    A Decision Owner Stops Colleagues From Stonewalling

    On effective teams, every major decision has a decision owner. This may be the team leader, a subject-matter expert, or the team member most effected by the decision. The key is to establish the decision owner before the process begins. When a decision owner exists, consensus plays out as it should on major decisions. This…

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  • Navigating the Tension of Competing Values

    Navigating the Tension of Competing Values

    Getting clear about your values means understanding what is most important to you now. The best leaders navigate the tensions of competing values by clarifying their value hierarchy, not by attempting to satisfy both values to the detriment of both of them. Good leaders have an acute awareness of their values and what matters most…

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  • When Ambition Gets in the Way

    When Ambition Gets in the Way

    Ambition is a prized quality. It drives people to set and pursue goals on their way to making an impact and leaving a mark. Ambition opens doors to new experiences and fuels the innovation necessary for significant achievement. When balanced with humility and a strong ethical code, ambition lights the pathway to success.  Ambitious leaders…

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  • Will Artificial Intelligence Make Us Lazy Thinkers?

    Will Artificial Intelligence Make Us Lazy Thinkers?

    It’s too early to tell if Artificial Intelligence Chatbots will make people smarter or dumber. But AI clearly has the potential to replace deep thinking with an instant answer to any question. The option to allow artificial intelligence to think for us will be hugely attractive to many people. If and when that becomes a…

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  • The Art of Setting Deadlines

    The Art of Setting Deadlines

    Progress on tasks is not always a straight line. The best leaders only set exact deadlines when the timing for completion is do or die, or accountability is suspect without it. In all other cases, they suggest a more general timeframe and focus the team’s attention on the goals and mileposts that mark progress. The…

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  • Are Your Performance Measures Current?

    Are Your Performance Measures Current?

    The purpose of performance metrics is to focus the energy of the organization on the critical issues generating its success. If those metrics haven’t been realigned with new priorities, processes, and challenges, they will obscure the picture of how well the enterprise is performing. The ongoing task for leaders is to assess whether the current…

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  • The Overwhelming Allure of the Status Quo Bias

    The Overwhelming Allure of the Status Quo Bias

    Of the most widely studied and thought-about biases, one decision contortion has a disproportionate influence on nearly every decision leaders and team members make and is often overlooked. The prize for the most pervasive decision flaw likely belongs to the Bias of the Status Quo. Every good leader needs to understand this thinking tendency and…

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