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Proof Over Persuasion: NASA’s Unlikely Path to Organizational Transformation
Strong cultures, long-established bureaucratic processes, and ingrained work practices are highly resistant to change, even when it is painfully obvious that a complete transformation is the only way to avoid ruin or demise. This is especially true if the organization has a history of success and enjoys a strong reputation. When trying to change an…
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Why Leaders Must Withhold Judgment to Unlock Team Creativity
It turns out the sequence in which evaluation enters the creative process is not a minor procedural detail.
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Leading the Coin-Operated Team Member
Leading the Coin-Operated Team Member
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The Need to Separate Criticism From Authority
Separate Criticism From Authority
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Steal the Principle, Not the Playbook
Steal the Principle, Not the Playbook
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People Often Resist a Decision Solely Because of How It Was Made
Leaders who invest in transparent, inclusive, and respectful processes build a reservoir of trust that makes every decision land more smoothly. The bottom line is this: Leaders who remember that the decision process is the message get more done.
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Leaders Can Go High or Go Low When Supporting a Team Member
Leaders Can Go High or Go Low When Supporting a Team Member. The right question isn’t “Which approach is better?” It’s “Which approach best fits the situation?” To make that call, leaders should consider three factors: urgency, capability gap, and growth stage.
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Avoiding the Second Wave of Hardship
Avoiding the Second Wave of Hardship
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The Executive Team’s Orientation Toward Risk Can Make a World of Difference in an Organization’s Performance
Of the many differences in approach, mindset, and strategic focus that separate leaders, perhaps none is more impactful than how they view risk and opportunity. In their landmark book Focus, psychologists Heidi Grant Halvorson and Tory Higgins make the case that leaders and people operate from one of two distinct orientations. The first is a…
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Admiration May Be the Most Underrated Leadership Tool
Some of the best leaders on the planet know how to harness the power of admiration. They know that admiration is the leadership emotion that turns people into the best versions of themselves. But the power of admiration isn’t well understood or widely used. It’s time to change that. Of the 27 emotions identified by…