
Like everyone else, leaders think poorly of some people. Because of their actions, beliefs, or past performance, they hold some people in low regard, even in contempt. To maintain a cordial atmosphere, effective leaders do their best not to display or leak their distaste, but that doesn’t resolve or address the disrespect they feel regarding the person. The challenge leaders face is not how to overcome their dislike, but how to maintain their objectivity in the face of their disfavor.