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  • Selecting Value-Congruent Vendors, Suppliers, and Partners

    Selecting Value-Congruent Vendors, Suppliers, and Partners

    Take a hard look at the top handful of vendors, suppliers, and partners who are heavily relied upon in your organization. Do they smartly reflect your organization’s values? Are they best of class regarding quality and performance? Don’t leave such an assessment to others. They have been rewarded to negotiate the best price for far…

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  • Getting to the Bottom of Poor Performance

    Getting to the Bottom of Poor Performance

    Solving for low performance is an ongoing challenge every leader faces. Team members with weak performance often prevent the team from reaching its desired goals and achieving what it is capable of. Good leaders keep a sharp eye on performance metrics, team conversations, and third-party feedback to ascertain if a problem exists. Getting ahead of…

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  • Good Leaders Make the Implicit Explicit

    Good Leaders Make the Implicit Explicit

    The culture of an organization or team is shaped by the values that leaders hold and the everyday practices that represent those values. From those values, good leaders are able to establish standards of quality, expectations for performance, and competencies that support personal and professional growth.   As organizations bring on new team members, leaders…

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  • Liking Yourself Too Much Can Hinder Personal Growth

    Liking Yourself Too Much Can Hinder Personal Growth

    You can’t accept who you are right now and grow at the same time. Or, as former IBM Ceo Ginni Rometty liked to say, “Growth and comfort never coexist.” In order to grow and develop as a person and leader, stepping outside of what is most comfortable is a requirement. To develop and grow, leaders…

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  • Be Sure to Water the Roots of Your Original Passions

    Be Sure to Water the Roots of Your Original Passions

    Be Sure to Water the Roots of Your Original Passions. Leaders start out doing the work they love. But as they rise through the ranks and attain more responsibility, they get further away from the activities they were most passionate about. Writers become editors, salespeople become sales managers, surgeons become division chiefs, teachers become administrators,…

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  • If You Want Outsiders to Invest, Ask for Their Advice, Not Their Money

    If You Want Outsiders to Invest, Ask for Their Advice, Not Their Money

    Leaders often have to ask outsiders to invest their time, energy, or financial resources to promote the good work they are doing. These requests range from fundraising to capital investment, and from investing time to serving as advisors to a new project or enterprise.  Asking those on the outside for money or time is one…

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  • When Judging Talent, Recruiters Must Weigh All of the Data

    When Judging Talent, Recruiters Must Weigh All of the Data

    Recruiters who scout talent for an organization are sometimes swayed by a particular skill, attribute, or trait that they believe is a difference-maker. If they allow this quality to overwhelm their attraction and assessment, thereby ignoring other data and important success factors, they invariably make a bad call. Even talent scouts as professional and accomplished…

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  • Are You Culturally Intelligent?

    Are You Culturally Intelligent?

    Being culturally intelligent doesn’t mean you can speak multiple languages or that you have spent a lot of time visiting other countries and cultures.  But it does mean you have an open mind and appreciate that different cultures have distinctive norms, values, and practices. The goal of a culturally intelligent leader is to navigate cross-cultural situations with…

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  • Do You Know the Critical Set of Technical Skills or Actions Required for Your Best Performance?

    Do You Know the Critical Set of Technical Skills or Actions Required for Your Best Performance?

    Great performers and performances depend on the near-perfect execution of a specific set of technical skills. These are the skills, actions, and routines that form the basis of consistency and high-level effectiveness. Mastering them is what great performance is all about.

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  • Confirming What Others Think Doesn’t Mean You Agree With Them

    Confirming What Others Think Doesn’t Mean You Agree With Them

    People want to be validated and confirmed by those who lead them. Whereas validation recognizes the value of what people do, highlighting their contribution and quality, confirmation underlines the importance of what they say and think.  Leaders who are highly confirming of others build trust in a way validation by itself can’t. The critical practice of confirming begins by recognizing…

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