Field notes
Field Notes
Our daily Field Notes email is just the kind of jumpstart you need. A fast read. Maybe less than a minute. Because sometimes it just takes one insight to change the trajectory of the day.
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Here’s a common dilemma for team members and leaders who report upward. The senior leaders who judge them often only get secondhand soundbites about their performance. They generate strong views from limited information, pieced together from snippets of indirect conversations and opinions.
As a result, senior leaders form simplified narratives about some team members, leaders, and colleagues.
Curiosity Is How Long You Stay in Discovery Mode
Some team members have yet to reach their full potential. Others have yet to embrace the standards of excellence held by the team. Some team members are just plain lazy. These team members need a push, something that will shake them up, capture their attention, and propel them forward. They require a simple question that carries a powerful punch: “Is this your best work?”
Standards define the ideal performance level and set the bar for when a work product can be described as “quality.” While codifying the standards for manufactured products is a well-established practice in all industries, clarifying the measurable requirements for excellence in processes, meetings, communication, analysis, writing, and personal conduct, among many other less tangible work expressions, is much messier.