
FieldNotes
Our daily Field Notes email is just the kind of jumpstart you need. A fast read. Maybe less than a minute. Because sometimes it just takes one insight to change the trajectory of the day.
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Omissive Causation or the Failure to Act
The failure to act can have severe consequences, and leaders would be wise to learn as vigorously from omissive causation as they do from action and outcome relationships. Making it a critical part of the strategic thinking process can pay big dividends. Sometimes it is what we don’t do that has the biggest impact on…
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Beating Others to ‘Thank You’
If you are truly a thankful person, thanking people before they thank you will feel good. It will allow you to express your inner gratefulness in a more creative way. It won’t take you long to think about what thanks you could give before you receive the recognition from someone else. Make it a habit…
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How Sure Are You?
Finding objective references to test for the accuracy of memories that are essential to performance seems a reasonable course of action. So does dampening the level of insistence we project when remembering an event completely and without error. As American inventor Charles Kettering reminds us: “It ain’t the things you don’t know that’ll get you…
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How Well Do You Tolerate Ambiguity?
Some leaders are much better than others at dealing with unfolding situations. When clarity and certainty remain elusive, some leaders shine. As conditions change rapidly, these leaders relax and take it all in. When information is unclear or incomplete, they formulate a flexible game plan. They engage uncertainty with an inner confidence and patience to
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Curiosity Versus Continual Learning
Curious leaders investigate and explore. They have a deep desire to understand what makes people tick and tock, how they came to be who they are today, and what drives them toward achievement. They want to know how things work, from gadgets to businesses, and the chance to get under the hood and examine the
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“You Always Do This”
Patterns are tough to break. They are equally hard to deny. Leaders who see a negative pattern in the behavior of others are likely to call it out. That’s only natural. However, how they choose to raise the issue makes all the difference. Focusing too much on the pattern and not on the behavior they
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Finding Just the Right Analogy
By drawing parallels to concrete and familiar concepts, leaders use analogies to paint a picture that makes complex ideas more understandable. The human mind delights in finding those connections, and good leaders offer them as a convenience and comfort to those making sense of a novel idea. Great analogies become “old friends” quickly and can…
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With a New Strategy, Be Sure the Old Structures Still Support It
In today’s fast-moving marketplace, changes in strategy happen quickly. Leaders frequently craft a new strategy to take full advantage of the changes and opportunities they see or to overcome problems that have been hindering growth or effectiveness. Before moving forward to execute the new strategy, leaders must also consider adjusting the existing structures that will…
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Finding Common Ground Versus a Common Goal
The most common advice for building relationships always includes finding common ground with the other party. Common ground is defined as anything shared between the parties. Exploring similarities in experience, background, values, knowledge, interests, or people they know in common creates a connection to build upon. By first establishing commonality, a relationship becomes more comfortable,…
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Thinking Through the Difficult Decision to Terminate a Team Member
Making the decision to expel a team member is never easy. Because they are good people who want to be fair, most leaders agonize over the decision, doing their best to find reasons to avoid firing a long-standing colleague. Open-and-shut cases where termination is the obvious answer are relatively rare. Instead, most dismissals require weighing…





