Field notes
Field Notes
Our daily Field Notes email is just the kind of jumpstart you need. A fast read. Maybe less than a minute. Because sometimes it just takes one insight to change the trajectory of the day.
Search Field Notes
Don’t Decide for Others by Withholding the Invitation
People say the meanest things when they are angry. Anger removes the filters people use to edit themselves. It creates a conversational urgency, giving people a sense that something they are thinking or feeling must be said now.
Just like people, organizations sometimes lose their way. Because of poor leadership, organizations can drift toward mediocrity, underperformance, and dysfunction. To revive them, leaders need to reset the culture and establish a new way for team members to work together. Transforming a culture takes time and focus.
Jim Fish likes to ride along with trash crews and attend 1 a.m. safety briefings. Which might seem a bit odd for the CEO of the largest waste management company in the United States.
But Fish knows something about leadership that is worth remembering. The more status a leader holds, the more important it is for them to demonstrate their willingness to do what they ask of others.